Accessibility

Draft statement · Updated September 22, 2026 · Testing in progress.

Our goal

OficialUSA aims to make its website and app usable with assistive technology, keyboard navigation and larger text, in English and Spanish. We are targeting WCAG 2.2 Level AA for the website while mapping the applicable Revised Section 508 requirements for USCIS review. This is a goal, not a certification or completed conformance claim.

Website design

The public prelaunch website uses semantic headings, a skip-to-content link, visible keyboard focus, readable text contrast, generous links, responsive layouts and explicit language identification. Information does not depend on color alone. It has no autoplay audio or animation essential to understanding content.

App considerations

Citizenship voice controls offer adjustable speech with visible text. Audio is supplementary: you should not need to hear it to read study content. Large-text layouts and screen-reader labeling need review across key journeys, including onboarding, case history, forms, the passcode screen, data deletion and study controls.

Official PDFs and embedded government pages may have accessibility limitations beyond our control. Guided form entry does not by itself make a generated official PDF accessible. We must test reading order, field labels and usable alternatives before claiming conformance.

Testing and remaining work

On September 22, a browser check of the updated website found no horizontal page overflow on its eight English and Spanish routes at a 320 CSS-pixel viewport. Policy body text was 16px, with 14px notices. A keyboard check on the English privacy page verified visible focus on the skip link, movement to the main content and navigation to the Spanish version with the correct page language.

These are limited checks, not a complete accessibility evaluation. Full keyboard journeys, 200% text enlargement, VoiceOver, native-app testing and official PDF review remain necessary. The owner's review record separates completed checks from those still pending. We have not signed a Section 508 compliance affidavit or completed a formal accessibility conformance report.

Report a barrier

Email [email protected] with the screen or page, what you were trying to do and your device or assistive technology if comfortable sharing it. Do not include case numbers or identity documents. You can request the information in a different accessible format; we will discuss a suitable alternative. This is product support, not emergency or legal assistance.